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Privacy Policy

Privacy Policy

Effective Date: March 5, 2026

Company Name: ANXIYOU International Trading - FZCO ("We", "Our")

Contact Information: [email protected] | +971 554966812

Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE

1. Introduction

Welcome to the website of ANXIYOU International Trading - FZCO ("We"). As a digital trading company located in Dubai's Silicon Valley, we specialize in providing high-quality diesel generators, energy storage systems, lighthouse equipment, and related accessories. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and protect the information you provide when using our website and services, including actions such as consulting products, downloading technical specifications, or subscribing to industry news.

2. The information we have collected

We may collect the following types of information:

- Voluntary provided information: When you fill out the contact form, request a quote, or subscribe to emails, we collect your name, company name, contact number, email address, country/region, and the equipment information you are interested in, including the power range of the generator set (20kVA - 2000kVA), energy storage system, lighthouse equipment, diesel generator set accessories requirements, and emission standard requirements.

- Automatically collected technical data: When you visit our website, we automatically collect your IP address, browser type, visit time, referring website, device information, and browsing behavior (such as which product pages you viewed, which links you clicked, and how long you stayed on the website) through Cookies, pixel tags, web beacons, and other tracking technologies.

- Business data: If you become our customer, we will also retain necessary transaction records, invoicing information, and logistics information to fulfill our trade obligations in Dubai.

3. Data Tracking and Utilization

We employ various tracking technologies to collect and analyze user behavior data in order to enhance your website experience and optimize our services:

- Tracking purpose: We track user behavior to understand how visitors use our website, analyze which product pages are the most popular, evaluate the effectiveness of marketing campaigns, and identify technical issues with the website.

- Tracking tools: We use third-party analysis service providers such as Google Analytics and Facebook Pixel to help us analyze user behavior. These service providers may use Cookies and other technologies to collect your data (including IP addresses), and use this data to provide us with analysis reports.

- Data integration: We may integrate the automatically collected tracking data with the information you provide voluntarily (such as contact details filled in during inquiries) to gain a more comprehensive understanding of your needs and provide you with more accurate product recommendations and services.

- Personalized experience: Based on tracking data, we may display products related to generators, energy storage solutions, or industry information that you might be interested in to you.

- Opt-out: You can disable all Cookies through your browser settings, but this may affect your ability to use certain functions of the website. You can also visit websites such as aboutads.info/choices or youronlinechoices.com to learn how to opt out of interest-based personalized advertising tracking.

4. The purpose of information usage

We will use your information for the following legitimate commercial purposes:

- Service provision: Responding to your product inquiries, providing technical selection suggestions, and sending quotation sheets.

- Experience improvement: Analyzing users' preferences for different brands (such as Caterpillar, Cummins, MTU) for their equipment, optimizing website layout and content presentation.

- Marketing promotion: With your explicit consent (Opt-in), sending industry technical white papers, invitations to the Middle East Power Exhibition (MEE), or new product release information to you.

- Compliance and security: Maintaining website security, preventing fraud, and complying with relevant laws and regulations in the United Arab Emirates and international trade (such as export control).

5. Sharing and Disclosure of Information

We will only share your information with third parties under the following circumstances:

- Service providers: Data will be shared with third-party service providers who assist us in operating the website, sending emails, and analyzing data. These providers must abide by strict confidentiality obligations.

- Legal requirements: In response to legitimate requests from the Dubai courts, government agencies, or international law enforcement organizations.

- Business transfer: In cases of company mergers, acquisitions, or asset sales, user data may be transferred as part of the business assets.

We will not sell your personal information to third parties.

6. International Data Transmission

Given that our business operates globally (for instance, with international clients such as Saudi Aramco and Shell), your information may be transmitted and stored on servers outside the United Arab Emirates. We will implement appropriate safeguard measures (such as standard contract terms) to ensure that your information is adequately protected in the European Union, the United States, and other jurisdictions.

7. Your Rights

According to the applicable laws (such as GDPR or the Data Protection Law of the United Arab Emirates), you have the following rights:

- Right of access: Request us to provide a copy of the personal information we hold about you.

- Right of correction: Correct inaccurate information.

- Right to deletion: In certain circumstances, request us to delete your data.

- Right to restriction and objection: Object to the use of your data for direct marketing.

- Right to refuse tracking: Within the scope permitted by applicable laws, you have the right to object to our use of tracking technologies to collect your data for behavioral analysis and personalized advertising.

To exercise these rights, please contact us at [email protected].

8. Cookie Policy

Our website uses Cookies and similar tracking technologies to enhance user experience, conduct data analysis and provide personalized content. By continuing to use this website, you agree to our use of these technologies. You can manage or delete Cookies through your browser settings, but this may affect your ability to use certain functions of the website. The purposes of different types of Cookies are as follows:

- Essential Cookies: Ensure the normal operation of the website's basic functions.

- Functional Cookies: Remember your preference settings (such as language selection).

- Analytical Cookies: Help us understand how visitors interact with the website.

- Marketing Cookies: Used to send you relevant product information.

9. Data Security

We employ industry-standard security technologies (such as SSL encryption and firewalls) to safeguard your data from unauthorized access, tampering or destruction.